In the event of a claim, use the checklist below to ensure a fast payout

  • In case of theft or malicious damage report to the Police
  • Get a quotation for the replacement or repair of damage
  • Provide any original purchase receipts (if available, will assist the process)
  • Fill out appropriate claim form
  • Fax form and supporting documents to (08) 6389 4242 or use our contact form here

To lodge a claim please call us on 1300 635 315

  • Nastasiya, thank you so much you have been fantastic your patience and assistance on my behalf is greatly appreciated.

    JaclinAustralia

  • I contacted John in the hope of a better premium than I was receiving from my current insurance company. The first thing that impressed me was level of commitment to servicing my needs. Then he returned the price and I realised how far that commitment travelled. Being that I saved approximately $700 over just 2 insurance policies while still enjoying the comfort of hassle free insurance.

    Brian WilkinsA personal insurance client

  • John went beyond the call of duty to assist me when I had a car accident outside of business hours. He put my mind at rest and processed my claim in a friendly and efficient manner. I would not hesitate to recommend him to my friends / colleagues / clients

    Hilary HollidayHired John more than once

  • Because of our confidence in your abilities we have recommended several people to “just give you a try”, and under our recommendation they have. They have been extremely pleased as they received the same courtesy and efficiency that we receive. Equally as important you have been able to secure them with a better insurance coverage for a lower premium, all without fuss.

    Jacqueline Hannay and Stuart SmithPersonal insurance clients

  • Jodie Starr has provided myself and Hardcore Holdings the most efficient and friendly service I have encountered for a long time.

    DebHarecore Holdings

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