If needed, you may instruct temporary emergency repairs up to $500 (if the claim is approved) to protect your home from further loss or damage.

Tips for swift claim processing:

  • Report loss or damage to the Police (For any Theft or Malicious Damage)
  • Get a Replacement or repair quote
  • Provide any original purchase receipts (if available, will assist the process)
  • Fill out the appropriate claim form (link to claim form, print out or type out)
  • Fax all forms and supporting documents to (08) 6389 4242 or use our contact form here

To lodge a claim please call us on 1300 635 315

  • John has gone from strength to strength in the Perth insurance market with his difference making services like zippy.com.au and customer focus. John is industrious and personable, a great partner for any insurance transaction.

    James RoyceUnderwriter and BDM, NTI

  • Just want to quickly say that Haylee from the WA office is absolutely amazing! When the VBA stopped us at every turn trying to renew my partner's licence Haylee went above and beyond with stay back late to countless back and forth emailing until the VBA were satisfied. Props to you Haylee, you don't get customer service like that anymore!

    PriscillaAustralia

  • A big thanks to David Powell for his assistance in bringing my request to a speedy and satisfactory conclusion.

    IanAustralia

  • Thanks so much for keeping me updated

    PamelaAustralia

  • Appreciate you taking to time to acknowledge my email! Your still so far the only person to do that since I've been really delving into business. That's why you'll always be my number one for insurance :)

    JoshAustralia

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