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Over the past 30 years I have dealt with a lot of Insurance companies and Insurance Brokers both as a client and in my capacity as a Manager for Zurich and with my own brokerage. It is rare that I ever get impressed by someone enough to write an email but in this case it is a must. I firstly want to say thankyou for the help and support you extended us today. You were refreshing to talk to, informative and efficient and you did exactly what you said you would do, in the time that you said you would do it. I cant think of anything you could have done better. You should be very proud of yourself. Could you please forward this email to your employer for me as I would like him to know (as im sure he does) of the fantastic job you are doing. I will certainly be recommending your services to everyone I can.

once again, THANKYOU very much.

Thanks to David Powell for all his great work!

A big thanks to David Powell for his assistance in bringing my request to a speedy and satisfactory conclusion.

I really appreciate Nastasiya's fast response and help with my claim.

Thank you for your excellent service Nastasiya!