Resources
Complaints

We are a member of the Australian Financial Complaints Authority (AFCA). If you have a complaint and it is not resolved to your satisfaction by us, you have the right to refer the matter to the AFCA. The AFCA can be contacted at:

Mailing Address
Australian Financial Complaints Authority
GPO Box 3, Melbourne, VIC 3001

Phone: 1800 931 678
Email: info@afca.org.au
Website: www.afca.org.au